For most enterprise leaders, the fear of GenAI isn’t about the technology itself—it’s about the "unsupervised intern" problem. They imagine a customer asking a simple billing question and the AI responding by hallucinating a 90% discount or, worse, descending into a PR-disaster meltdown. If you view AI as a replacement for your customer interface, you should be afraid. That architecture is inherently risky. But there is a better way. The "gold standard" for enterprise-grade A